This checklist will help you to verify your installation and to find a solution for common setup issues. Please double check every topic on this list.
If you do net find a solution for your problem feel free to raise an issue in our issue tracker. There is also a Discord channel now where you might get answers.
Path is correct
For the monitor to work you need to set this path in the appsettings.json in the monitor folder, too.
Important: Please check that you used DOUBLE backslashes in the Path, not SINGLE backslashes. Otherwise you get the follwing error:
FATAL - Error loading configuration! System.FormatException Could not parse the JSON file
Exchange is correct
Make sure you set the right exchange in your settings.general.json (Details).
PT Magic service is running
After starting PTMagic you should see a window with outputs similar to this:
Important: Leave this window open!
PT Magic service finished its initial run
After you have completed the installation of PT Magic and started the application it has to finish its first run. This can take up to 10-15 minutes because it collects a lot of data from the exchange for the last 24 hours to build the market trends. After this it creates a summary file in the _data folder the monitor uses.
The PT Magic window should show messages like that if its finished:
PT Magic monitor webserver is running
After starting PTMagic monitor you should see a window with outputs similar to this:
This indicates that the webserver is running at port 5000 now. If you changed the port in your settings.general.json then you will see another port number in the message. You should now be able to open a browser on the same machine and browse to "http://localhost:5000"
Important: Leave this window open!
Start Balance is set
Make sure you set a start balance in your settings.general.json (Details).
PT Magic uses this value to add the sales from the Profit Trailer sales log and calculate your current balance. That's because PT Magic has no access to your exchange like Profit Trailer does using your API keys.